BAs can play a variety of roles, depending on the needs of the organisation and the specific project they are working on. There are many kinds of BAs out there - Generalist BAs, Technical Analysts, Agile Business Analysts, Product Owners, Process Analysts, System Analysts, Business Architects, Data Analysts, Cyber Security Analysts and many more! Depending on the "type", BAs are involved in different types of activities, such as gathering/modelling/analysing business requirements, running workshops, analysing data, identifying ways to improve business processes, working with developers and testers to implement new software, ensuring products meet stakeholder needs on Agile projects and many more.

You bet! Business Analysis skills are in great demand and it is a rapidly growing industry worldwide. As per the US Department of Labor, the jobs related to Business Analysis are expected to grow by 11% by the year 2031 (Source: IIBA). For the period 2021 to 2026, the number of Business and Systems Analysts is expected to grow strongly, with a projected growth of 12.9%. The skill level rating has been identified as "Very high skill" which implies that training is critical to excel at the work (Source: Jobs and Skills Australia's Labour Market Insights (LMI) website)

Good question! Business Analysis skills are in great demand, and it is a rapidly growing industry worldwide. As per the US Department of Labor, the jobs related to Business Analysis are projected to grow by 11% by the year 2031 (Source: IIBA). Business Analysis skills are highly transferable. Once you learn the skills, you can apply them in multiple industries/sectors and domains and take on new roles. The range of Business Analyst roles is diverse - Generalist BAs, Technical Analysts, Agile Business Analysts, Product Owners, Process Analysts, System Analysts, Business Architects, Data Analysts, Cyber Security Analysts and many more!

Yes! You can move from any industry into Business Analysis and you do not need to possess any analytical or IT skills as a prerequisite. However, if you already have analytical skills it will be a big bonus. A large part of Business Analysis involves communication (written, verbal, non-verbal), documentation, interacting with stakeholders, running workshops, taking interviews etc. If you have experience in any of these areas in whichever industry you are currently a part of, then it will prove to be quite useful.

IIBA® is the International Institute of Business Analysis. It is a leading global organisation that establishes standards and frameworks for business analysis and provides business analysis certifications.

Training institutions and educational facilities are endorsed by IIBA (the International Institute of Business Analysis) to provide the globally recognised standard for business analysis practices. Business Analysis Upskill is an IIBA EEP (Endorsed Education Provider) Partner. As an EEP Partner, we have the ability to offer PD hours/CDUs  for our courses and promote affiliation with IIBA.

PD hours are the number of professional development hours the students earn by virtue of attending training/courses. Professional development means the skills/expertise/knowledge that students earn/develop in a specific area. Some certifications require the students to earn a certain number of Professional Development hours (as part of the eligibility criteria), when applying for the certification exam. As an Endorsed Education Provider with IIBA, our endorsed courses provide a certain number of Professional Development hours. Generally, 1 Professional Development hour= 1 contact hour of our training. So, for example, if a student attends 7 hours of an endorsed course, they earn 7 Professional Development hours.  Please refer to our IIBA endorsed training courses to find out how many Professional Development hours you will earn when you attend a specific training. Also, please refer to the certification exam eligibility requirements to find out the total number of Professional Development hours required. CDU = Continuing Development Units (CDUs). Certain certifications require the students to recertify every few years in order to maintain their certification status. This means that the students need to undertake Professional Development activities (such as attending training, self-learning etc.) to earn CDUs. Each such activity earns a certain number of CDUs. As an Endorsed Education Provider with IIBA, our endorsed courses provide a certain number of CDUs. Generally, 1 CDU = 1 contact hour of our training. So, for example, if a student attends 7 hours of an endorsed course, they earn 7 CDUs. Please refer to our IIBA endorsed training courses to find out how many CDUs you will earn when you attend a specific training. Also, please refer to the certification requirements to find out the total number of CDUs required to maintain your certification status.

BABOK® or the Business Analysis Body of Knowledge is a globally recognised standard for the practice of business analysis, published by IIBA. As per IIBA, it is the standard for the practice of business analysis and is for professionals who perform business analysis tasks. It guides business professionals within the six core knowledge areas, describing the skills, deliverables, and techniques that business analysis professionals require to achieve better business outcomes. Currently V3 is the latest version of BABOK® published by IIBA. All our training courses are aligned with V3 of BABOK®.

Please see our Training calendar to find a list of all our upcoming courses with dates.

The pre-requisites for each course can be found on the individual course page.

Yes, following is a list of things you need to attend our online (virtual) courses: A computer/laptop/device that you have full access to. Internet connection (high speed and stable). Ensure your firewall doesn't block access to Zoom meetings. Earphone/headphone with mic, so you are able to hear and speak. Camera on your computer/laptop/device. In some courses, you may be required to create a free trial account on Mural or a similar digital visual collaboration platform. For such specific course requirements - you will be advised a few days before the commencement of the course.

Generally, yes, we do not require any prior IT background/knowledge/skills for the majority of our courses. If you have any prior IT skills then it will prove to be quite helpful. However, please refer to the pre-requisites for the specific course to find specific details. There may be specific courses which may require certain IT skills/knowledge.

Yes, please contact us with the details and we will be happy to discuss the requirements and provide a quote for the customised training.

Yes, the students get all the course material (slides) as well as several template documents depending on the course they attend.

Yes, the students get a training completion certificate at the end of the course. Sample certificates can be seen on course pages.

Please refer to the course start and end time mentioned on the individual course pages for specific details. However, as a general rule - For classroom-based training: The training timings are generally 9 am to 5 pm (local time of the city where the training is organised) but may need to be altered at times to adjust with the requirements of the training venue. For online training classes: The training timings are generally 9:30 am to 5:30 pm Melbourne, Australia time zone, unless stated otherwise.

ECBA, CCBA® and CBAP® are a few core business analysis certifications offered by IIBA. IIBA provides several other certifications, the details of which can be found on their website. ECBA= Entry Certificate in Business Analysis. This is an entry-level certification for people new to business analysis. As per IIBA, it covers the foundational knowledge on business analysis according to the BABOK® Guide and showcases that you have the core knowledge and competencies required in the field of business analysis. We currently offer ECBA Exam Preparation training to students preparing for their ECBA exam. Please refer to the IIBA website for details regarding ECBA eligibility criteria, exam information, certification process and for any further details. CCBA® = Certification of Capability in Business Analysis. This is a mid-level certification offered by IIBA for business analysts with 2 - 3 years of business analysis experience. As per IIBA, this certification recognises the business analysts’ ability to take on larger and or more complex project responsibilities. We currently offer CCBA Certification Preparation course to students preparing for their CCBA certification. Please refer to the IIBA website for eligibility criteria, exam information, certification process and for any further details. CBAP® = Certified Business Analysis Professional. This is the topmost 'core' business analysis certification offered by IIBA. As per IIBA, it is a professional certification for individuals with extensive business analysis experience. Recipients of this certification are the leading, senior members of the business analysis community. We currently offer CBAP Certification Preparation course to students preparing for their CBAP certification. Please refer to the IIBA website for eligibility criteria, exam information, certification process and for any further details.

Yes, although our courses are endorsed by IIBA and aligned with IIBA BABOK, however they have been designed to cover the concepts/principles in a generic and practical way. The core principles of Business Analysis remain the same, regardless of the certifying body. In short, we ensure that no matter which Business Analysis certification/exam the students pursue, our courses will equip them with a good foundational knowledge. However, for the specific certification that you are pursuing, please contact the relevant certification body to find out the exact requirements for the certification/exam (relevant courses, eligibility criteria, training required etc.) before choosing our courses.

Unfortunately, we do not guarantee that our students get a job once they have attended our training course(s). However, we are confident that our courses will equip the students with the necessary skills to prepare and apply for various jobs/roles/positions. Personalised support (after the completion of training course) is available for certain courses. As part of this support, we provide support to our trainees to make their transition into the job market easier. This includes talking to them to understand their individual background, answering their questions, reviewing their resumé (CV) and suggesting changes. In addition to this, we also help them with job interview preparation (including mock interview session). Please refer here for further details. The conditions associated with personalised support can be found in our Terms & Conditions (please refer to the 'General' section).

Yes, please send us an email or call us to discuss your needs. We do help students/candidates prepare for job interviews (technical and behavioural aspects).

Yes, please send us an email or call us to discuss your needs.

We currently offer the following payment options: 1. Direct deposit into our bank account (ask us for an invoice). 2. Pay by card 3. Buy Now Pay Later services (Afterpay, Zip and Klarna) Card payment processing is done via our Payments processor (currently Stripe). Please refer to our Terms and Conditions page for further details. Please contact Stripe Australia for a list of supported cards and for more details.

No, you do not need to have an account with Stripe when paying by card.

Yes. Please refer to our Terms and Conditions page for details

Yes. Please refer to our Terms and Conditions page for details.

Please refer to our Terms and Conditions page for details.

Yes. Please refer to our Terms and Conditions page for details.